At lv18 bet, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We've written this in plain language — no legal jargon designed to confuse you.
lv18 bet never sells your personal data to third parties for marketing. Your information is used only to operate your account, process payments, and keep the platform secure. You have the right to access, correct, or delete your data at any time.
Here's a quick overview of how we handle your personal information at lv18 bet.
Every page on the lv18 bet platform is protected by SSL encryption. This means any data you send to us — including your login credentials, payment details, and personal information — is encrypted in transit and cannot be intercepted by third parties.
Your personal data is stored on secure servers with restricted access. Only authorised lv18 bet personnel who need the data to perform their job functions can access it. We conduct regular security audits to ensure our storage systems remain protected.
lv18 bet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the lv18 bet ecosystem and is shared externally only where strictly necessary for payment processing or legal compliance.
We only collect the personal data that is genuinely necessary to operate your lv18 bet account and comply with our legal obligations. We don't collect data for the sake of it. If we don't need it, we don't ask for it.
You can request a copy of all personal data lv18 bet holds about you at any time. You can also request corrections to inaccurate data or ask us to delete your data entirely, subject to our legal retention obligations. Contact support to exercise these rights.
If you've opted in to receive promotional emails or SMS from lv18 bet, you can opt out at any time from your account settings or by contacting support. We will process your opt-out request within 48 hours and you will not receive further marketing communications.
This Privacy Policy explains how lv18 bet ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the lv18 bet website at lv18-bet.org. It applies to all personal data collected through the website, mobile app, live chat, email, and any other channel through which you interact with lv18 bet.
By registering an account or using the lv18 bet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please do not use the platform. You may contact our support team at any time with questions about this policy.
lv18 bet is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection standards. We review and update this policy regularly to reflect changes in our practices or legal requirements.
lv18 bet collects personal data in two ways: data you provide directly, and data collected automatically when you use the platform. The following table summarises the categories of data we collect and the source of each.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Provided by you at registration or verification |
| Contact Data | Email address, phone number | Provided by you at registration |
| Financial Data | bKash/Nagad account number, transaction history | Provided by you during deposits/withdrawals |
| Verification Data | Government ID, proof of address, selfie | Provided by you during KYC verification |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you use the platform |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically via platform analytics |
| Communication Data | Live chat transcripts, support emails, feedback | Generated when you contact lv18 bet support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes, in which case your explicit consent will be obtained first.
lv18 bet uses your personal data only for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which we use your data are:
We will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without first providing you with an opportunity to request human review of that decision.
lv18 bet processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
lv18 bet does not sell your personal data. We share your data with third parties only in the following limited circumstances:
All third parties with whom lv18 bet shares personal data are required to handle that data securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.
lv18 bet retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply to different categories of data are as follows:
When personal data is no longer required for the purpose for which it was collected and the applicable retention period has expired, lv18 bet will securely delete or anonymise that data.
lv18 bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While lv18 bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, lv18 bet will notify affected players promptly and take immediate steps to contain and remediate the breach.
lv18 bet uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the lv18 bet platform.
As a lv18 bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].
You can request a copy of all personal data lv18 bet holds about you. We will provide this within 30 days of your request at no charge.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support with the details you'd like updated.
You can request that lv18 bet delete your personal data. We will comply where there is no legal obligation requiring us to retain it. Note that some data must be kept for regulatory compliance.
You can ask us to restrict how we use your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
The lv18 bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has registered on the lv18 bet platform, please contact our support team immediately so we can investigate and take appropriate action.
lv18 bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify registered players via email or an in-platform notification.
Your continued use of the lv18 bet platform after a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way lv18 bet handles your personal data, please contact our support team. We are available 24/7 via live chat on the platform or by email.
Email: [email protected]
All privacy-related requests will be acknowledged within 48 hours and resolved within 30 days wherever possible.
For responsible gaming support or account closure requests, please visit our Responsible Gaming page or contact support directly.